iPhones and iPads Fail More Often Than Android Smartphones – Study

iPhones and iPads Fail More Often Than Android Smartphones – Study

The main question when picking a new phone is whether to choose an iOS smartphone or an Android one. A new study coming from Blancco Technology Group sheds some light on which devices are the most reliable, based on reliability. The study also provides an analysis on key trends and insights in the market.

The study entitled State of Mobile Device Performance and Health focuses on the second quarter of 2016. It reveals the device failure rates by operating systems, manufacturers, models and regions, as well as the most common types of performance issues.

The report reveals that in Q2 2016, iOS devices had a 58% failure rate, marking the first time that Apple’s devices have a lower performance rate compared to Android. It seems that the iPhone 6 had the highest failure rate of 29%, followed by iPhone 6s and iPhone 6S Plus.

Android smartphones had an overall failure rate of 35%, an improvement from 44% in Q1 2016. Samsung, Lenovo and LeTV were among the manufacturers with the weakest performance and higher failure rates. Samsung scored 26% in failure rate, while Motorola just 11%.

The study also reveals that iOS devices fail more frequently in North America and Asia compared to Android. Specifically, the failure rate in North America is 59%, while in Asia 52%. The failures could be influenced by the fact that the quality of smartphones shipped around the world varies.

The main issues that owners of iOS smartphones face is not being able to connect to a WiFi network, dropped connections, slow speeds and incorrect password prompts. Android smartphone users struggled with camera issues, battery charging, touch screen issues, app crashes, syncing problems and random reboots.

The study also revealed that 50% of iOS applications crashes in Q2, compared to 23% of Android apps. Facebook, Instagram and Snapchat were among the top apps to crash on iOS, while Google Play Services, Google Contacts Sync and Address Book crashed the most on Android.

The study offers an overview of the market and the weak points of each mobile operating system, but it also shows that although the growth in the market has slowed down, changes are constantly occuring.



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